The petrol station can see the feedback you have provided, however it is shown to them anonymously. They do not know who provided the rating or the feedback.

If you want them to contact you please provide your details in the feedback box.

Depending on the feedback we may contact you independently and ask if you would like to hear a reply from the station.

Again we will do this anonymously so that the station do not know who you are unless you want them to.

The aim is to help both sides, so that disabled drivers can get problems and issues fixed.

But also so that petrol stations can improve their customer service.

One of the big reasons that Petrol Stations are implementing fuelService is because they care about disabled drivers and want to provide the best service they can.